This website is operated by Liberty Hair Extensions Limited. Throughout the site, the terms “we”, “us” and “our” refer to Liberty Hair Extensions Limited. Liberty Hair Extensions Limited offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”). These Terms and Conditions apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
Please read these Terms and Conditions carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms and Conditions. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.
Any new features or tools which are added to the current store shall also be subject to the Terms and Conditions. We reserve the right to update, change or replace any part of these Terms and Conditions by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
Online store terms
By agreeing to these Terms and Conditions, you represent that you are at least 18 years of age.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature.
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
Modifications to the service and prices
Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.
i) General conditions
We have made every effort to display as accurately as possible the colours and images of our products that appear at the store. We cannot guarantee that your computer monitor’s display of any colour will be accurate.
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.
ii) Specific conditions
On receiving an item from us it is vital you should check that you are happy with the product first. Any issues regarding the colour, style or quality are resolvable only if the item is returned to us unopened and in its original condition. Please check the colour and the style before breaking any inside seals, our packaging is designed for you to be able to check any issues without commitment that would not allow an item to be returned.
We go extreme effort to display our colour shades as accurately as possible on this website. Unfortunately, computer monitor resolutions do not display our hair colours and fibres as accurately as we would hope. You are welcome to contact our office for assistance on colour matching.
Our Salon Professional Range of products are for professional use only, Liberty Hair Extensions will not be held responsible for the way in which our products are used once the item has left our office/ warehouse.
We accept no liability for any damage caused by a salon or third party as this falls within the jurisdiction of the salon/ hair extension stylist and the client agreement/ contract; therefore, this is the absolute responsibility of the salon/ hair extension stylist. We will not accept responsibility if any hair is applied incorrectly, cared for incorrectly or damaged in any way due to the following – colouring, cutting, perming. We recommend that all our Salon professional products should be applied by a trained hair extension stylist
Liberty Hair Extensions Professional range requires specific maintenance to ensure the quality is at its highest standard. We recommend using only Sulphate Free Shampoos and Conditioners that have been designed to specifically work with hair extensions.
Should you choose to use an alternative product we cannot accept liability or responsibility for the damage or effect it causes to our products.
All our Salon Professional products supplied by Liberty Hair Extensions cannot be accepted for a refund or exchange.
Any issues or complaints relating to our hair quality must be reported to us within two weeks of delivery date. Failure to report within this time will void Liberty Hair Extensions of all responsibility.
If you tamper with our products in any way, this is at the salon/ hair extension stylists own risk and will make the item deemed non – refundable.
We are entitled to cancel or delay delivery of orders if it is delayed, hindered or prevented from delivery through circumstances beyond its control. Such circumstances shall include (but are not limited to) industrial action, accident, fire, act of god or failure to deliver by suppliers or couriers. Shortages, damage or non-delivery must be reported within 24 hours of the delivery.
We reserve the right to alter prices without notice or warning. Goods are offered subject to availability. Specifications may be altered without notice.
We despatch all orders as per your allocated website timescales and pricing. There are options for standard and express delivery
Goods purchased for resale cannot be repackaged or re-branded in any way.
Where Liberty Hair Extensions knows or is made aware or suspects that you are a dealer in or are a supplier of hair extensions or is otherwise engaged in the hair extension supplies business, then the Company reserves the right to refuse to sell to you in its sole discretion.
After you place an order, you will receive an e-mail from us acknowledging that we have received your order. However, please note that this does not mean that your order has been accepted.
If we are unable to supply you with a Product, for example because that Product is not in stock or no longer available and you have already paid for the Products, we will refund you the full amount as soon as possible.
We deliver internationally. However, there are restrictions on some Products for certain International Delivery Destinations.
If you order Products from our site for, your order may be subject to import duties and taxes which are applied when the delivery reaches that destination.
Please note that we have no control over these charges and we cannot predict their amount.
You will be responsible for payment of any such import duties and taxes.
Please contact your local customs office for further information before placing your order.
You must comply with all applicable laws and regulations of the country for which the Products are destined. We will not be liable or responsible if you break any such law.
Promotion codes are non-transferable and there is no cash alternative. Furthermore, they cannot be used in conjunction with any other promotion code or offers, and must be redeemed by the date published, if provided
Accuracy of billing and account information
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgement, appear to be placed by dealers, resellers or distributors.
You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
User comments, feedback and other submissions
If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, ‘comments’), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.
Errors, inaccuracies and omissions
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
Disclaimer of warranties; limitation or liability
We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.
We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.
You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided ‘as is’ and ‘as available’ for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall Liberty Hair Extensions Limited, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
These Terms and Conditions are effective unless terminated by ourselves.
The failure of us to exercise or enforce any right or provision of these Terms and Conditions shall not constitute a waiver of such right or provision.
These Terms and Conditions and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms and Conditions).
Changes to the terms and conditions
You can review the most current version of the Terms and Conditions at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms and Conditions constitutes acceptance of those changes.
Liberty Hair Extensions Limited is registered with The Registrar of Companies for England and Wales. Liberty Hair Extensions registration number is 8261572.
Directors: Mrs. S L Earp and Mr. S Earp
Liberty Hair Extensions’ address is: Liberty Hair Extensions, Prae Cottage, Vicarage Lane, Lelant, ST IVES, Cornwall, TR26 3EA, United Kingdom. Tel: +44(0)1736 759969.
You can contact Liberty Hair Extensions by email to email@example.com
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